Stetson Hinton Chevrolet Buick GMC Ltd — Car Dealer in Hinton

Reviews of Stetson Hinton Chevrolet Buick GMC Ltd

• Elijah

  Added 2016.06.19

  I can only recommend this place. We had a problem with your truck and only stopped by in hope of help. The service was great and the people very friendly. Your problem was fixed in no-time and we could continue your trip.
• Noah

  Added 2015.11.11

  Had an alternator die when it was cold out. The staff were very friendly and helpful, and had it replaced within 3 hrs without an appointment
• Adam

  Added 2015.08.08

  Great staff and amazing services
• Luis

  Added 2015.07.01

  Extremely unhappy with the sales person I dealt with at Stetson Hinton Buick GMC Ltd. Her dishonesty had caused me total disappointment, and the time (8 hours of bus trips and 4 hours of waiting until the dealership opened) and money ($140 in total) I spent to travel up to Hinton from Calgary on Feb.14, 2017 for the vehicle pickup. Since it was a used vehicle, I expected there would be rock-chips and scratches on the vehicle. Therefore, I had specifically asked the sales person to take a detailed look at the vehicle for hail damage, rock chips and scratches, and then send me close-up pictures of what she found. She sent me both interior and exterior pictures, but no close-up pictures. So, I called her again and she confirmed that there were no rock chips and scratches. When I got there, there were deep scratches (like someone scratched it with a key) on the rear passenger side door and another big chip (size of a nickle) near the C pillar. There was no way to miss these white scratches on a red vehicle. Also, there were lots of rock chips on the hood which could easily be seen 3 feet away. Her first excuse was the snow and she could not see them even after clearing the snow. Then, she said they were not bad in her opinion and decided not to take close-up pictures. She seriously thought that I would accept those excuses and the dealership manager offered no solution to compensate my loss in the situation. I was really excited with the purchase, but it turned into a total disappointment due to her dishonesty and how the dealership handling it. The only fortunate thing was that, upon my request, the Sales Manager, Bruce, arranged a ride to take me to Edmonton. Otherwise, I would have to wait until 8:00am the following day to catch a bus back to Calgary from Hinton. Thanks for your help, Bruce.
• Ashley

  Added 2014.09.10

  Turned out I just had some loose battery cables which they seized on and didn't even charge me for it. I could continue my trip the same day I brought the truck in.
• Robert

  Added 2014.07.19

  Amazing dealership with amazing staff and service!
• Olivia

  Added 2013.09.22

  I randomly lost my power steering, AC and brake booster while driving on the highway.
• James

  Added 2013.08.18

  I brought the truck in for service and from the front desk lady to the mechanics, everyone was extremely friendly and helpful. When I mentioned that I was just on vacation passing through they managed to have a look at the vehicle immediately, without an appointment.